Your produce box, ready to review

Check the seedlings, soil kits, and weekly harvest items you have set aside before choosing your pickup or delivery day.

Questions about your produce box order

Before you finalize your cart, here are the answers we hear most often from customers choosing their weekly harvest box, delivery day, and pickup slot.

How do I choose the right box size for my household?

Our small box suits one or two people who cook most meals at home and covers roughly five portions of root vegetables and leafy greens. The medium box adds a few extra roots plus a bunch of herbs, while the large box works for families of four or more and includes enough for soups, roasting trays, and weekday lunches. If you are unsure, start with the medium box and adjust the size before your next harvest window.

When will my box be packed and delivered?

Boxes are packed on the morning of your chosen delivery day, right after the vegetables are pulled from local beds. We deliver to urban neighborhoods on Tuesday, Thursday, and Saturday, and pickup from our Guwahati location is available on the same days between 10:00 and 14:00. Your cart summary shows the next open harvest window for each box size.

Can I swap vegetables I do not like?

Yes, you can swap up to two items per box as long as the replacement comes from the same seasonal group. For example, if you prefer beets over radishes, we will swap them before packing. Use the note field in your cart to list your preferences, and we will confirm the swap when we send your harvest preview.

What packaging do you use for delivery?

Everything is packed in compostable kraft bags, recycled cardboard boxes, and a light layer of shredded paper to keep roots crisp during transit. We do not use plastic wrap or foam trays. The bags can go straight into your home compost bin, and the cardboard box can be reused for storage or returned on your next delivery.

How do recipe cards match my weekly harvest?

Each box includes two recipe cards written for the exact vegetables in that week's harvest. If your box has carrots, beets, and leafy greens, the cards will focus on those roots and leaves rather than generic dishes. The cards also include storage notes so you know which items keep best in the fridge and which should be cooked first.

What if I need to skip a week or change my delivery day?

You can skip a week or move your delivery day up to 48 hours before the packing date. Changes are made from your account page, and the new schedule applies from the next harvest window. If you need help adjusting an order, reach out through our contact page and we will sort it out before packing begins.

Talk to the harvest team

Questions about your produce box, seedling order, or compost starter? Write to info@lecridelacarotte.com and we will reply within one working day. For urgent issues around delivery day, call +91 439 9463108 between 9:00 and 17:00. We pack every order by hand, so a real person picks up the phone.

Order support and swap requests

If a vegetable arrived bruised or a variety was swapped without notice, tell us within 48 hours and we will credit the next box. We also adjust box contents for allergies or strong dislikes, as long as you let us know before the weekly harvest window closes. For common questions about pickup points and delivery slots, check the help page first.

Confirm your produce box order

Review the items you have selected, add your delivery details, and confirm the pickup or delivery day for your next weekly harvest.

Step 1

Your selected box

You have chosen the Family Harvest Box with heirloom carrots, beets, radishes, and a mix of leafy greens. Recipe cards for the week are included with each box.

Step 2

Delivery details

Tell us where to drop off your box and which day works best. We deliver to urban neighborhoods on Tuesday and Saturday mornings, within a 12 km radius of the shop.

Step 3

Contact information

Add your phone number or email so we can confirm the pickup window or delivery slot. We will send a reminder the evening before your scheduled day.

Step 4

Pickup or delivery

Choose between collecting your box at 14, Yamini Heights, Hrishikesh Nagar Guwahati - 585132, or having it delivered to your door. Both options are packed in compostable materials.

Step 5

Confirm your order

Check that everything looks right, then confirm. Your box will be packed after the local harvest window closes, so the vegetables are as fresh as possible.

Your box is ready to be scheduled. Review the details above and confirm to lock in your pickup or delivery day. Confirm my box
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